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Shipping Policy

At Virtu-Mart we are committed to providing our customers with fast, reliable, and affordable shipping. Please read through our shipping policy to understand how we handle orders, shipping rates, and delivery times.

Processing Time

  • Orders are processed and shipped within 3-5 business days (Monday through Friday).
  • Orders placed on weekends or holidays will be processed the next business day.
  • You will receive a confirmation email with tracking information once your order has been dispatched.

Shipping Methods

We offer a variety of shipping options to suit your needs:

  • Standard Shipping: Delivery within 7 to 10 days.
  • Expedited Shipping: Delivery within 3 to 5 days.
  • Express Shipping: Delivery within 1 to 3 days.
  • International Shipping: Available to selected countries.

Please note that shipping times may vary based on your location and the shipping method chosen.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping destination, and the shipping method you select at checkout.

  • Domestic Shipping: [List rates or mention flat rate, free shipping thresholds, etc.]
  • International Shipping: Rates will be calculated at checkout. International orders may be subject to customs duties, taxes, and import fees, which are the responsibility of the customer.

International Shipping

We are pleased to offer international shipping to select countries. Please note the following:

  • International shipping fees are calculated at checkout.
  • Delivery times for international orders may vary based on the destination country.
  • Import duties, taxes, and customs fees may apply to international shipments. These fees are not included in the total cost at checkout and are the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the provided link.

Shipping Delays

While we strive to meet all delivery estimates, please note that delays may occur due to factors beyond our control, such as weather conditions, holidays, or carrier delays. If you experience a delay, we will do our best to keep you updated.

Missing or Damaged Items

If your order is missing items or has arrived damaged, please contact us within time frame, e.g., 7 days of receiving your shipment so that we can assist you promptly.

Incorrect Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders that are undelivered due to incorrect or incomplete address information.

Local Pickup

If you are located in [City/Region], we also offer local pickup at our [Store Location/Address]. Please select "Local Pickup" as your shipping method during checkout.

Customer Service

If you have any questions about shipping or need assistance, please don’t hesitate to contact our customer support team at virtu-mart@hotmail.com.